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J-Global Intercultural Business School

Mindset when working in a global team

We have a track record of supporting more than 1,000 Japanese people

in team communication
learn problem-solving skills

Work consciously of time and cooperate flexibly to achieve goals

Japanese corporate culture includes tacit understanding, a customer-first mindset, and meetings to share information. On the other hand, in global teams, it is difficult for people to understand the work style unique to Japan, and there is a tendency to work individually within the team.


Target audience

​ ``Mindset when working in a global team'' is a program for those who want to be active globally and who want to contribute to the globalization of their company.

Do you have any of the following problems?

I belong to a global team, but the relationship between members is weak and I don't feel a sense of cooperation

Feeling stressed about participating in global conferences and managing conferences 

Even if a plan is made as a team, each member has their own goals and their actions vary.

I want to give training and feedback to foreign employees, but I don't know how to do it well

There are various strengths and personalities within the group, but they are not shared as one team​

I want to overcome cultural gaps and build friendly relationships

In the traditional method
Understanding of “working using English”
it may not be enough

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Teamwork training unique to Japan
In the program to learn about Japanese corporate culture, you will learn the skills to work smoothly with Japanese people, such as tacit understanding, customer-first thinking, and meetings for information sharing. In global teams, it is difficult for people to understand the work style that is unique to Japan, and there is a tendency to work individually within the team.

Teamwork training unique to overseas
In the program to learn about the work culture unique to overseas, you will learn the skills to work smoothly with global employees, such as results-oriented, direct feedback, motivation for individual goals and careers, and quick decision-making within the team. To do. At Japanese companies, which are strongly oriented toward group activities, the skills learned in this program cannot be put to much use.

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Teamwork training that considers diversity
Learn logical ways to improve teamwork in a diverse, global work environment. However, learning alone is not enough, and students themselves need to get out of their comfort zones if they are to be aware of actual diversity.

In this program

Not only how to work using English
when working in a global team

learn what to be aware of

You'll learn the mindset and skills you'll need and apply them in real-world business situations.

It is a program that effectively integrates e-learning, community discussion, interactive lectures, individual coaching, action learning, etc.

You'll learn not only the right skills, but action plans that you can actually use at work.

J-Global's achievements

J-Global, the company that provides this program, has received high acclaim for its consulting and globalization workshops for over 100 Japanese companies.


Over the years, J-Global has learned about global transformation by companies and individuals. And we now bring that knowledge to you through the J-Global Intercultural Business School.

This program uses a learning system called "GX ALPHA" to provide not only knowledge, but also the skills and mindset to survive in global business.

Our mission is to help Japan-based companies rethink how they do business effectively across cultures.

We aim to build a solid foundation for global growth in a highly functional and diverse team by mixing the strengths of the Japanese and overseas work styles of organizations and individuals.

Some of the companies J-Global provided services to (in no particular order)

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GXALPHAlearning process

At GX ALPHA, we offerCustomize what you want to learnI can do it.

needs analysis
Planning a study plan

Join webinar

Create an action plan
​ action practice

Evaluation certificate

free online counseling










Helpful tools, additional webinars

You can add webinars for other courses as needed. There are no additional charges. You can also use e-learning and knowledge hubs to ask questions and get support at any time.




free online counseling
Analyze the current situation and issues, and clarify the goals such as the skills you want to acquire through this program.




Learn how to manage cross-cultural team members and work smoothly



Building trust and cooperation in cross-cultural teams
●Coaching-style management and dialogue
● Active listening and constructive feedback




Increase productivity in global operations and build a hybrid management style that combines a Japanese-specific style and a global-specific style



●Case studies: Discussions based on typical examples of conflicts arising from differences in communication and work styles common to both Japanese and foreigners in cross-cultural workplaces
●Action Plan: Identify and analyze current and future challenges. Create a roadmap of actions to improve the situation
●Roleplay: Using the roadmap, practice the steps and improvements needed to be successful globally


Helpful tools, additional webinars

to suit your needs

You can add e-learning and webinars ​.

​ No additional costs!

E-Learning & Knowledge Hub & Community



Learn more about how to spot common cross-cultural misunderstandings and strategies for overcoming those barriers to success in a global enterprise


● Cross-Cultural Comparison Discussion: Japan vs Global 

A framework for cross-cultural communication

Advice for overcoming cultural gaps



Improvement report and certificate of completion

3 step learning method

Step 1: Case study
We will examine typical problems in working at a Japanese company and consider solutions using actual cases that may occur in the business scene.
You will be able to deal positively when similar problems arise in your day-to-day work.


Case study

the problem


the cause


a solution


to your situation

Step 2: Create an Individual Action Plan

Prioritize your tasks and goals, and make a concrete plan for what action to take next.
Our planning template makes it easy.

self analysis

identify the most important issues

through pair coaching

looking for a solution

action plan

complete the template

  • Know your strengths and use them to reach your goals

  • Clarify the skills needed to change the current situation

  • Lack of trust and proactive communication

  • Goals are disjointed and not shared  

  • not working together  

  • Feedback not shared  

  • Ineffective meetings and planning

  • Not leveraging strengths 

Example: on how to resolve "unclear roles"

  • What needs to be exchanged for feedback between employees?  

  • What are the benefits of sharing positive feedback?

  • What are the barriers to sharing feedback?

  • list of solutions

  • Clarify what action to take

  • Setting KPIs

Step 3: Roleplay

Role-play with your team using the action template created in step 2. Hands-on experience allows you to evaluate and improve your action plan. While exchanging opinions in a team, you can acquire skills in a fun and effective way.

Role-play setting (example) Conversation between you and your Japanese boss

Role play

Intermediate evaluation and improvement

re role play

Final evaluation

Lecturer introduction

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John Lynch

Over the past 30 years, I have provided bilingual training and coaching to over 100 Japanese companies. We are passionate about spreading cross-cultural education, aiming to help foreigners better understand Japan, and Japanese people to understand globalization and contribute to the world.

John will also be in charge of free online counseling!

We will think about your career path together and have a fun conversation while creating a mind map. Either Japanese or English is OK. You will have 20-30 minutes to organize your thoughts whether or not you participate in the program. Please feel free to submit a new application.

In addition, instructors with specialized knowledge will support you!


Dr. Sarah L. Birchley


--Nathan DeWitt


Graham Lenz

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Adiadna Pulg

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Akari Teramoto

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Ikem Okoboshi

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Hisako Miyamori

Business School Director, Instructor

Instructor, Coach


Coach, Success Supporter

Success Supporter

Community Coach

Coach, Success Supporter

Participants' comments


Improved global collaboration

Thank you for teaching me how to guide foreign employees and how to give feedback while providing support. Thanks to this, the work performance of foreign employees has improved, and they are now doing very useful work.

Engineering project leader, auto parts manufacturer (Japanese employee)


Improved team performance

By understanding diverse work styles and individuality and skill gaps, we are able to divide work more effectively and leverage our strengths.

Project manager, factory automation company (Filipino employee)


Global meetings have become more effective

After learning the tricks to make the meeting clearer and more positive, everyone was able to have better discussions and facilitation.

R&D global team leader, pharmaceutical company (Japanese employee)

Those who are interested in this program and those who want to improve their skills

"I want to work using English, but I don't know where to start."
"I want to communicate smoothly with foreign teammates"
“I want to do more global work,” etc.
First of all, we will ask you about your current situation and support you in setting goals.
Join us for a free online counseling session.


  • How do I join the program?
    If you are interested,Online coaching. If you do not need it, please sign up for the free trial or the plan of your choice and reserve the class of your choice.
  • What other programs are there?
    For a list of other programs, please here.
  • My company has told me not to discuss my work outside the company. How can I participate in this program safely?
    We take confidentiality very seriously and ask participants not to discuss confidential company information.
  • How do you support English and Japanese learners?
    The bilingual instructor in charge of this program speaks an appropriate combination of Japanese and English so that everyone can understand. Participants can choose to speak English or Japanese, or both. English is generally used in global work, so it is recommended to participate in English as much as possible.
  • What are the learning components for ILP and how do I access them?
  • How does the ILP program support learners in English and Japanese?

Nine programs teach global communication and leadership skills for a variety of participants, including expats and global coordinators of Japanese companies, managers and members of multinational teams, and non-Japanese employees.

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